High Speed Internet Service

Our technical support team is standing by to answer your questions. Local representatives are available Monday through Friday from 8:00 am to 9:00 pm AST.

Visit the FAQ section to learn more about AT&T Alaska's High Speed Internet Service.

Contact

Please direct all customer service, technical support and billing questions to our support personnel at 1-800-620-6520.

Security Recommendations

When a customer is connected, they are LIVE on the Internet. While we constantly monitor our network for viruses, spam, and any invasive code, we also recommend additional security protection to our customers.

Email Security

• Anti-Virus Software
  • Norton, McAfee, many others
  • Stops viruses, most Trojan Horses and various other malicious code
  • Must be kept updated for best protection

Web Surfing Security

• Anti-Ad/Malware Software
  • SpyBot, Ad-aware, many others
  • Stops the annoying advertising pop-ups
  • Prevents malicious code from being installed
  • Must be kept updated for best results

Firewall

• Firewall Software
  • Linksys, Netgear, D-Link, etc.
  • Customer plugs their computer into the back of the firewall device
  • Hides the customer's network from the Internet
  • Blocks basic intrusion attempts from the Internet
  • DOES NOT stop a Trojan Horse